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Frequently Asked Questions

Prompt Delivery
For all orders
Easy Exchange
If goods have problems
Secure Payment
100% secure payment
24/7 Support
Dedicated support
General FAQ
What kind of products do you offer?
We provide a wide variety of bulk products ranging from fresh ingredients, packaged goods, kitchen supplies, and more for restaurants and other businesses.
How do I register as a vendor?
To register as a vendor, simply click the Register as a Vendor link and complete the registration form with your business details. After approval, you can begin listing your products.
Is there a minimum order quantity?
Yes, there is a minimum order quantity depending on the product category:
If you select products from the Vegetables category, the minimum order amount is $200.
For all other product categories, the minimum order amount is $700.
How can I place an order as a Manager/Customer?
After logging in as a manager/customer, simply browse through our product categories, select the items you need, and add them to your cart. Follow the checkout process to complete your order.
Can I track my order?
Yes, after placing an order, you’ll receive an order number via email. You can also track your order in your Order Tracking section.
Can I return products if they are damaged or incorrect?
Yes, if any products are damaged or incorrect, please contact our customer support team within 24 hours of receiving the order. We will assist you with the returns process.
What is the delivery charge?
Delivery charges vary based on the size of the order and location. You will see the delivery fee during checkout.
How can I contact customer support?
You can reach our customer support team via the "Contact Us" page or email us at orders@thefoodmongers.com.
We are happy to help you
Still have questions or queries that are left unanswered? Share your thoughts below and we will help improve the website with more information.
